http://web-app.usc.edu/its/alerts/ en Copyright 2008 Fri, 27 Jun 2008 16:18:55 -0800 http://www.sixapart.com/movabletype/ http://blogs.law.harvard.edu/tech/rss http://www.usc.edu/adventures/.]]> http://web-app.usc.edu/its/alerts/2008/06/adventures_in_technology_progr.html http://web-app.usc.edu/its/alerts/2008/06/adventures_in_technology_progr.html Announcements Fri, 27 Jun 2008 16:18:55 -0800 http://web-app.usc.edu/its/alerts/2008/06/corporate_time_calendar.html http://web-app.usc.edu/its/alerts/2008/06/corporate_time_calendar.html Archive Wed, 04 Jun 2008 08:41:30 -0800 https://www.usc.edu/its/password to change your USC password. If you are unable to change your USC password, contact the ITS Customer Support Center at 213-740-5555 as soon as possible. To learn more about phishing, see the About Phishing documentation on the ITS website. To report spam or phishing attempts, see the Reporting Spam instructions on the ITS website. When you receive questionable email, be sure to examine the email header and the Reply-to address. Most of the phishing email that USC account holders receive is sent from commercial email addresses, such as live.com. ITS will never send you email from a non-USC email address. Below you will find a summary of some recent phishing attempts. On June 26, 2008, some USC email account holders received an email with the Subject line "Confirm Your Account" requesting that users send their email account details. The Reply-to field is support.team1@live.com and the From field is USC SUPPORT TEAM. On June 21, 2008, some USC email account holders received an email with the Subject line "Dear usc Webmail Subscriber" requesting that users click a link or reply to the email to confirm the status of their email account. The Reply-to field is usersubsriberguide@gmail.com and the From field is ACCOUNTMANAGER greer1tr@cmich.edu. On June 19, 2008, some USC account holders received email from CUSTOMERCARE@USC.EDU with the Subject line: ACCOUNT UPDATE. The Reply-to field is actually customer@accountcentre.ourprofile.info. On January 21 and 24, 2008, phishing messages were received with the Subject line "VERIFY YOUR USC EMAIL ACCOUNT NOW." These messages were mailed from non-USC email addresses, such as accountupgrades2008@live.com. ]]> http://web-app.usc.edu/its/alerts/2008/05/phishingspam_alert_updated_jul.html http://web-app.usc.edu/its/alerts/2008/05/phishingspam_alert_updated_jul.html Announcements Thu, 15 May 2008 13:44:27 -0800 http://web-app.usc.edu/its/alerts/2008/04/model_of_sample_alert_for_the.html http://web-app.usc.edu/its/alerts/2008/04/model_of_sample_alert_for_the.html Wed, 30 Apr 2008 12:49:22 -0800 http://www.adobe.com/downloads/. The Adobe security advisory can be found on the Adobe Support website. ITS encourages users to keep all their software up to date, especially security software. ITS provides free security software to USC account holders on the ITS website. Download and open documents only from trustworthy sources. Software updates were recently released for Adobe Acrobat, Firefox, and QuickTime. Windows users should be advised that on Tuesday, February 12, 2008, Microsoft will release a series of security updates, including 7 that are labeled critical and 5 that are labeled important. ]]> http://web-app.usc.edu/its/alerts/2008/02/adobe_acrobat_pdf_warning.html http://web-app.usc.edu/its/alerts/2008/02/adobe_acrobat_pdf_warning.html Archive Mon, 11 Feb 2008 09:30:53 -0800 https://www.usc.edu/its/password). For more information about phishing, see the Phishing Documentation on the ITS website. If you have responded to a phishing scheme and submitted information about your USC password, you should immediately go to https://www.usc.edu/its/password to change your USC password. If you are unable to change your USC password, contact 213-740-5555 as soon as possible. For current information, please see the Phishing/Spam Alert. ]]> http://web-app.usc.edu/its/alerts/2008/01/spam_warning_january_21.html http://web-app.usc.edu/its/alerts/2008/01/spam_warning_january_21.html Archive Mon, 21 Jan 2008 13:23:40 -0800 AV Equipment by Building and Room page. If you have questions, please feel free to telephone ITS Multimedia Services at 213-821-6601 or email: multimedia-L@usc.edu.]]> http://web-app.usc.edu/its/alerts/2008/01/reminder_about_multimedia_equi.html http://web-app.usc.edu/its/alerts/2008/01/reminder_about_multimedia_equi.html Announcements Thu, 03 Jan 2008 12:45:31 -0800 To accommodate customers who have been using this location for equipment pickup and drop-off, the CSG will begin to deliver equipment directly to the offices of customers located on the University Park Campus beginning July 1, 2007. All Communications Services Requests (CSR) for devices such as cell phones and accessories, pagers, headsets, and desktop phones will be handled in this manner. Customers may also request that equipment be picked up from their offices. http://web-app.usc.edu/its/alerts/2007/06/customer_support_center_closin.html http://web-app.usc.edu/its/alerts/2007/06/customer_support_center_closin.html Archive Tue, 19 Jun 2007 09:17:54 -0800 http://web-app.usc.edu/its/alerts/2007/05/testbed_webserver_to_be_discon.html http://web-app.usc.edu/its/alerts/2007/05/testbed_webserver_to_be_discon.html Archive Fri, 25 May 2007 13:38:32 -0800 As of May 14, 2007, the ITS Customer Support Center walk-in area will be located in Leavey Library's Lower Commons at the Reference and Computer Consultation Desk. This new location allows ITS and the USC Libraries to offer the university community a common point of contact for IT and reference help. ITS walk-in services such as account assistance, software support, and statistical software distribution, which were previously available in the Jefferson building, room 150, are now available in this new location between the hours of 9 a.m. and 5 p.m., Monday through Friday. The Jefferson building location closed at the end of business on Friday, May 11, 2007. The phone number for the ITS Customer Support Center remains (213) 740-5555. http://web-app.usc.edu/its/alerts/2007/05/its_customer_support_center_is.html http://web-app.usc.edu/its/alerts/2007/05/its_customer_support_center_is.html Archive Tue, 08 May 2007 13:48:13 -0800